Lately, I’ve found that many clients are looking for ways to effectively manage their Social and Search relationships within their CRM (Customer Resource Management) strategy.  As most of our clients are also Salesforce.com users, I thought a helpful post would be a review of our favorite Social/Search Appexchange Apps.  While some of these apps are [...]

As businesses continue to thrive from the expansion in web services, it’s amazing how much of our desktop computing is executed in the cloud. With Google strongly positioned as the leader in pro-bono web based computing, I find myself using everything from Gmail for multiple email addresses to GCalendar to Google RSS to most recently [...]

By now most people have heard some of the hoopla about Google’s latest brainchild Wave, the most hyped product on the Internet since Gmail. With a limited number of invites available, we’ve actually been lucky enough to spend sometime collaborating on the new tool. From first pass, it’s a lonely place as only a few hundred thousand people have been invited to join. The main reason is scalability, Google needs to figure out how to handle the massive growth of information that it has to host in each wave. The main premise behind Wave is ‘what would e-mail look like if it was invented today.