Our Approach

In the ever-evolving Social Media landscape, Convertiv remains at the forefront.

With up to the minute, cross-platform expertise and state of the art analytics, our team of expert strategists, community managers, designers and developers leverage the power of social to capture customer attention, provide authentic engagement, and make real, measurable business impact.

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“The expertise and support we get from Convertiv are unmatched. I have all the confidence in the world in them.”

Kirsten Wyzanski Director of Digital Marketing and Operation, Cynosure/Hologic

Our Strategy

Strategy

With an in-depth understating of our clients business objectives Convertiv moves quickly to analyze our client’s digital presence. Convertiv designs innovative and measurable strategies that build on strengths, and eliminate weaknesses to broaden our client’s audience, increase levels of participation, and achieve
client goals.

Brand Governance

Beyond channel growth and community engagement, Convertiv’s team of community managers collaborate with clients to ensure brand continuity across the world of social, ensuring our client’s values and brand attributes are successfully delivered upon in the digital realm.

Content Development, Creative and Editorial Strategy

Convert develops and executes strategies that deliver engaging, brand-relevant content as a powerful tool to engage our client’s growing audience. With analytics capabilities that go beyond “likes”, we provide certainty that content creates real, measurable value for our clients.

Community Management

Convertiv’s team of community managers operate as the first line of communication with our clients social media audience. In close collaboration with the client, we’re there to deliver delight and authentic customer engagement in real time, ensuring customer happiness and continued brand affinity.

Social CRM

Convertiv’s social media programs go far beyond a given platform. Our clients gain not just an audience, but a marketable, demographic-rich customer file, ensuring ongoing access and opportunity, immune to the always evolving algorithms of the social media channels.

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