Humanize technology at every step of the customer journey.
Drive customer engagement.
Create digital interfaces that bring your brand to life and drive customer engagement.
Contact UsUnderstand user expectations and deliver digital experiences that reinforce your brand and advance the customer journey.
Our team will review your existing brand guidelines and create a companion web kit to extend complementary colors, fonts, and user interface elements to your web applications. We then pair the web kit with an information architecture that is informed by user research and a detailed understanding of your business objectives. The end result is a library of modular design elements and style guides that can be used to create appealing and intuitive users interfaces that address a wide range of current and future business needs.
“I’m most impressed by their strategic approach. Their team helped us come up with different approaches to design informed by their experiences.”
UX Design
Effective user experience design can play a pivotal role in reinforcing your brand and advancing the customer journey. Our team will gain a detailed understanding of your business objectives and craft an intuitive user experience that will engage customers and help you achieve your desired business outcomes.
Expertise
- CX Assessment and Recommendations
- Information Architecture
- Wireframeing
- Webkit Creation (user interface styles and functionality)
- Interface Design
- Quality Assurance (QA) and User Acceptance Testing (UAT)
Usability Testing & Research
Understanding in detail how users interact with your business online is the key to creating digital experiences that delight users and drive desirable business outcomes. Our team performs extensive testing and research from the user’s perspective to ensure that interfaces perform as designed and possible points of friction are eliminated.
Expertise
- Conduct user-centric research and testing
- Eliminate friction and bottlenecks
- User Persona Alignment
User Journey Mapping
Creating effective digital experiences requires understanding user needs and expectations, analyzing how effectively they are being met, and evolving the user experience and information architecture as required to achieve a desired result. Our team will accelerate this process by conducting extensive customer and stakeholder research, defining clear use cases and journey maps, and refining the user experience and information architecture based on research findings and extensive usability testing.
Expertise
- Application heuristics analysis
- Customer, stakeholder, and competitive research
- Information architecture and user experience prototyping
Why Convertiv?
Digital experiences play a central role in the customer journey for many businesses, so the details matter. Our expert designers and developers are about more than just aesthetics and code. We dive deep into the data about how buyers interact with your business digitally and create products, campaigns, and experiences that drive the right business outcomes. We also consider security, performance, and reliability at every step, so the momentum keeps building as your business grows.
Our Thoughts
What is a Modular Design System?
Modular elements that can be reused indefinitely after initial inception have been the holy grail of user interface design and development in recen...
Best Practices for Landing Page Design
A properly designed landing page can be an extremely powerful lead-generation tool in conjunction with digital marketing efforts.
Outcomes
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OBJECTIVE DESIGN
Client Results
Website personalization improved lead generation rates by up to 100%
A personalized homepage experience based on a visitor's industry allowed our customer, a Fortune 500 medical device manufacturer, to improve lead generation rates by up to 100%.
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