Managed Digital Operations that proactively monitor, optimize, and protect every digital experience.
AI Experiences
Your digital experiences are never finished—they require continuous monitoring, optimization, and evolution to meet rising customer expectations. Convertiv’s Managed Digital Operations brings DevOps, observability, and AI-powered operational intelligence into a single view to provide real-time visibility across your websites, applications, and infrastructure. By leveraging AI to detect anomalies, identify performance bottlenecks, automate incident response, and uncover optimization opportunities before they impact users, we help ensure your digital experiences remain secure, resilient, scalable, and continuously improving. The result is an intelligent operations model that keeps your digital ecosystem performing at its best while freeing your team to focus on innovation.
“Convertiv's wealth of experience across the B2B tech landscape provides a goldmine of best practices and insights as well. Put it all together and they are a CMO's secret weapon, capable of demystifying the complexity of marketing technology, finding the simple, effective strategy, and turning us into rock stars.”
JP Laquer
Infrastructure Health Monitoring
Web and mobile apps include many foundational technologies and services that can fail in unexpected ways without warning. Convertiv’s experts will identify possible points of failure and help you develop strategies for taking corrective actions as quickly as possible.
Expertise
- Visibility assessment
- Metrics definition, logging, and log management strategies
- Instrumentation design and implementation
- Health monitoring, notification routing, and response workflows
Exception Detection & Alerting
Even when the lower levels of your technology stack are performing as expected, software bugs and other exceptions further up the stack may disrupt functionality or degrade the user experience. Our team will implement the necessary instrumentation to validate that web apps are functioning as expected and provide timely alerts when exceptions are detected.
Expertise
- Application exception audit
- Real-time user error measurement
- Exception handling workflow design
Performance Management & Scaling
Our experts will help you identify and avoid performance bottlenecks and other issue by implementing instrumentation and monitoring that make it easy for your team to provision and scale your development resources.
Expertise
- Infrastructure performance measurement and load testing
- Capacity planning and scaling strategies
- Backend application throughput and query performance measurement
- Client application performance measurement
Local Developer Environment Design
Innovation starts on the desks of individual developers. But giving developers the ability to contribute to sophisticated, cloud-based applications efficiently and securely is challenging. Our experts will help you design a local development stack with the tools, application stack elements, sanitized data, and logging capabilities they need to be productive and avoid sensitive data leakage.
Expertise
- Code repositories and version control
- CI/CD
- Automated Unit Testing
Build Tooling Design
Bringing code contributions from disparate developers together and deploying new applications and features to production efficiently requires a well-orchestrated set of tools and systems. Convertiv will help you design and implement a scalable build tool stack, including a code repository with effective version controls and continuous integration / continuous delivery (CI/CD) capabilities.
Our Thoughts
Our Methodology to App/Web Maintenance
Transitioning a project from active development into maintenance requires support architecture to ensure long term sustainability.
Understanding Marketing DevOps
Effective DevOps helps eliminate business friction by allowing different functional teams and contributors to focus on what they do best. Making it...
Agile Project Management
Agile project management applies an iterative approach to project planning. If it’s executed well, it provides room for continuous improvement, the...
Outcomes
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Actively Maintained Domains
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TRANSPARENCY
Client Stories
A decade of productivity and an untarnished cybersecurity brand.
Over a decade ago, one of the largest privately-owned cybersecurity companies in the world asked us to produce a network of sites to deliver regular content to their international audiences. The result is a long-term success story of continuous improvement, evolution, technical debt mitigation, and fulfilling business partnership.
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scaled websites
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international sites